Our Company

Our motto really says why we are in business. To provide our customers with solutions... not just answers. It sounds simple, but it requires a certain diligence to see a customer's problem all the way from onset to solution. Our employees and our service people have that diligence. Our company has been developing solutions for the blown film industry since 1987 and we feel our success is measured in our customer's success.

"...though it costs all you have, get understanding." That is the driving principle that pushes us to find the solutions. We continue to work on a problem until we understand it. Once the problem is understood, corrective action is possible.

Our company maintains standard working hours of 8:30 am to 5:00 pm, yet we cover the entire globe of time zones with remote office sites, remote email, pagers and cell phones. We use a network of technicians in Canada, Europe, Africa, New Zealand, Japan and the United States to provide technical support to our customers and we have developed an assortment of training materials and self-diagnosis tools for those more experienced with process control systems. We work to make sure every product we produce will integrate with our existing equipment. Every upgrade has to be an easy retrofit.

Our offices are located centrally in one of the largest metropolitan areas in the United States, Dallas/Fort Worth. With the DFW airport nearby, we are able to ship systems and spare parts as late as 10:00 pm and still have the parts arrive the next day via Federal Express. From the airport, our offices are only 15 minutes away, so customers have a short drive to our area. Hotels, restaurants, professional sports teams, and golf courses make this area a very enjoyable visit.

Our training facility allows us to demonstrate equipment setup, how it is supposed to work, and how to service and repair it . We also provide training on the blown film process to ensure that technicians understand the environment in which they will be working.

We look forward to providing your company with a solution to a nagging bubble instability, low production rate, or excessive scrap rate problem. That's our specialty!

 

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 Copyright © 2001-2008
D. R. Joseph, Inc.

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Legal Information


D. R. Joseph, Inc.
will be exhibiting at
NPE 2009
June 22-26, 2009.
We will be in North Hall
booth 65052
McCormick Plaza
Chicago, Illinois USA


Chinaplas 2008 Internaition Exhibitions of Plastics and Rubber Industries


Daniel Joseph spoke at the 2008 Resin to Revenue Symposium on the topic of Layflat Control Systems for nonIBC Dies

Click on the logo to request a copy of any presentation at the Symposium
Resin To Revenue Symposium 2008
sales@drjosephinc.com