| Tip ID | Description |
| FAQ-I017 | Where else is the IS-IBC1 being used? |
| FAQ-I018 | The Aerodynamics of Blown Film Bubble Cooling |
| FAQ-I019 | How are upgrades handled with PASS? |
| FAQ-I020 | What is the expiration date for Prepaid hours |
| FAQ-I021 | Can I get a refund for prepaid hours not used |
| FAQ-I022 | Do any discounts apply to PASS Prepaid Hours? |
| FAQ-I023 | Is the online Knowledgebase available to all? |
| FAQ-I024 | Can I get service if I'm not a PASS member? |
| FAQ-I025 |
How long does my PASS Connect membership last? |
| FAQ-I026 |
Do I have to sign up for PASS if my equipment is less than a year old? |
| FAQ-I027 |
My system is still under warranty. Can I get phone support without being signed up for Pass Connect? |
| FAQ-I028 |
Are Kundig parts covered under the discount portion of PASS Connect? |